Research.
Insight.
Strategy.
Engagement.
We believe in fuelling fresh perspectives to energise your business.
Put simply, it means help you to speak to the head and the heart. To make consumers and customers feel different, and think differently. To make them remember, and respond.
That’s what we aim for: to go from insight, to ideas, to execution in a way that connects like never before. To support creative thinking with intelligence, insight and truths. To create work that makes you successful, with solutions that enable your business or brand to rise to new heights of engagement.
Our Services.
Research.
Understanding people on a rational, intuitive and instinctual level.
Our audience experience includes general population, hard to reach audiences, staff, stakeholders.
Methodologies are designed to meet the specifics of your brief, budget and attuned to best suit audience needs.
Our approaches can be short turnaround ‘toe in the water’ to larger scale in depth.
Insight.
Awakening understanding to inform and deliver strategy, marketing & communication initiatives with confidence and clarity.
We help businesses to adapt to customers’ ever-changing preferences & expectations.
Inform brand & communication strategy, positioning and opportunity; removing the guess work of assumptions & ‘what you think you know.’
Strategy.
Navigating the path from research to action, we bring clarity to the way forward.
Providing strategic foundation that is in sync with your customers’ needs, we establish how to anchor planned activity within the hearts and minds of consumers.
The results will breathe new life into a breadth of projects.
Engagement.
Unlock insight to inform all stages of the Marcomms process.
From Marketing Communications Planning, to promotional activity planning, Comms touch points for media planning, and better engagement through improved organisational service design or retail customer experience.
Research.
Understanding people on a rational, intuitive and instinctual level.
Our audience experience includes general population, hard to reach audiences, staff, stakeholders.
Methodologies are designed to meet the specifics of your brief, budget and attuned to best suit audience needs.
Our approaches can be short turnaround ‘toe in the water’ to larger scale in depth.
Insight.
Awakening understanding to inform and deliver strategy, marketing & communication initiatives with confidence and clarity.
We help businesses to adapt to customers’ ever-changing preferences & expectations.
Inform brand & communication strategy, positioning and opportunity; removing the guess work of assumptions & ‘what you think you know.’
Strategy.
Navigating the path from research to action, we bring clarity to the way forward.
Providing strategic foundation that is in sync with your customers’ needs, we establish how to anchor planned activity within the hearts and minds of consumers.
The results will breathe new life into a breadth of projects.
Engagement.
Unlock insight to inform all stages of the Marcomms process.
From Marketing Communications Planning, to promotional activity planning, Comms touch points for media planning, and better engagement through improved organisational service design or retail customer experience.
R
Research
Better understand your brand, its context, and key audiences.
Qualitative Research
Quali-Quant Research
Online Communities & Panels
Surveys
I
Insight
Lightbulb moments that come from a deeper understanding.
Brand Positioning
Brand Voice
Creative & Messaging development
S
Strategy
Establish a clear way forward to change behaviours and actions.
Segmentation
Campaign Planning
CX Optimisation
Workshop
E
Engagement
Better engage audiences by walking the talk.
Employer Brand Messaging
Customer Experience
Service Design
Experienced, expert, enthusiastic and efficient. Exactly what you need to rise.
We’re a nimble, specialist collective of researchers, insight specialists and strategists with deep knowledge and experience of consumers, behaviour, and brands. We collaborate with companies who are looking to create a future that’s more connected and engaged, providing essential outside perspectives which help build purposeful brands and support internal teams.
Our Core Team.
Services.
Research.
Benchmarking
Brand Tracking
Business Deep Dives
Consumer Deep Dives
Data Visualisation
Market Intelligence
Qualitative Research
Quali-Quant Research
Online Communities
Panels & Surveys
Insight.
Brand Messaging
Brand Voice
Category Insight
Consumer Behaviour
Creative Development
Retail Trends
Shopper journey
Store Visits
Trend Forecasting
Strategy.
Brand Positioning
Campaign Planning
Consumer Segmentation
Creative Messaging
CX Optimisation
Marcoms Strategy Development
Pitch Prep Research
Senior Management Workshops
Engagement.
Comms Development
Creative Testing
Customer Experience
Employer Value Propositions
Packaging
Service Design
Staff Engagement
Retention Programs
Recruitment Campaigns
Sectors.
We collaborate with clients of every size and scale, from national government and large global brands, to social housing and charities. All are united in their pursuit of Better. Collectively we’re on a mission to rise to new heights of understanding, engagement and growth.
Creative Agencies.
Consumer Brands.
Retail.
Health.
Housing.
Government.
About Us.
Clarity is at the centre of everything we do. It’s what makes us tick, it's key to how we nurture greater understanding and how we rise to both challenges and possibilities. Ingrained in this is a culture of collaboration. We work with our clients as one team, continually sharing fresh perspectives and insight to better engage people from all walks of life..
Partners.
We believe that partnerships make us stronger. Leaning on specialist knowhow, experience and knowledge, we work alongside each other to create a tailored approach that adds true value to projects, businesses and brands.